Turning process into insight, and insight into action

The Process Innovation (HCM & Finance): Business Process Management team leads the design, optimization, and governance of business processes across both Human Capital Management (HCM) and Finance within Workday. By unifying expertise in people, positions, payroll, budgeting, procurement, finance and accounting, the team delivers a coordinated and strategic approach to process improvement —ensuring operations are efficient, compliant, and aligned with institutional priorities.


What We Do

Lead
End-to-end optimization of Workday business processes across HCM and Finance to improve efficiency, transparency, and user experience.
Partner
With the Provost's Office, Central HR, Payroll, and Finance teams to align processes with institutional strategy, policy, and operational needs.
Identify, Design, Test, & Implement
Solutions which reduce friction, eliminate inefficiencies, and improve compliance.
Establish & Maintain
Standardized process frameworks to ensure consistency, scalability, and governance across the university.
Promote
Data-informed decision-making through process analysis, reporting, and continuous improvement practices.
Increase
Transparency and awareness of process changes, capabilities, and impacts across campus stakeholders.


How We Engage

The Business Process Management team works in partnership with central functional teams to evaluate, prioritize, and implement process improvements.
Departments experiencing process challenges or identifying opportunities for improvement should coordinate with their respective central HR or Finance teams, who will:

Review the request or issue
Assess impact,
policy alignment,
and prioritization
Engage the Business Process Management team as appropriate

This approach ensures that all changes are aligned with institutional standards, governance, and strategic priorities.


Mission

Build a sustainable culture of process innovation by strengthening the organization’s ability to analyze, optimize, and continuously improve business processes — empowering teams to think critically, test solutions, and drive measurable outcomes.


Value Statement

We deliver value by providing structured, data-informed, and transparent business process management that drives efficiency, strengthens governance, and enables informed decision-making across the institution.


Commitment

We are committed to supporting both the workforce and financial health of the university by building sustainable, scalable processes that enable the university to operate with clarity, integrity, and confidence.
Every process we design is:

Policy-Aligned
Ensuring compliance and audit readiness
Data-Informed
Driving measurable outcomes
University-Centered
Enhancing experience and adoption
Built for the Future
Supporting evolving institutional needs